Close
Menu

Step-by-Step Instructions for Reaching Your Supervisor

To reach a Certified HHA Supervisor:

  • Dial (212) 609-4442 and enter your Supervisor’s extension. You can find your Supervisor’s extension by clicking here.
    • (If the Supervisor does not answer, you will be given the option to leave a voice mail message.)
  • If it’s an emergency or calling off, and no one has returned your call, please call back and dial (212) 609-4442, then dial star ( * ) to be taken to the main menu. When prompted, select 1 to speak with a Supervisor, and then select the team you work for: (someone in one of these groups will assist you).
    • Select 1 for Brooklyn/Staten Island/Russian Supervisors
    • Select 2 for Queens Supervisors
    • Select 3 for Manhattan Supervisors & Samantha or Georgiana
    • Select 4 for Bronx & Upper Manhattan Supervisors
    • Select 5 for Chinese Supervisors
    • Select 6 for Westchester Supervisors
    • Select 7 for Long Island Supervisors
    • Select 8 for New York City Department of Aging Supervisors

To reach a Private Care Supervisor:

  • Dial (855) 205-4948 and enter your Supervisor’s extension. You can find your Supervisor’s extension by clicking here. The call will be answered by your Supervisor or another Supervisor in that Unit.

You can also select the following options to reach other departments in VNS Health.

  • Select 2 for a Payroll Coordinator
  • Select 3 for a Compliance Coordinator
  • Select 4 for Human Resources or the Benefits department

For the full list of HHA Supervisors and Coordinators, click here.