We have compiled all task codes that you may need to refer to into one easy-to-use table. The translations of each task code into Spanish, Simplified Chinese, and Russian have also been provided. Click the button to see the table.

For your reference, we have compiled a listing of the task codes you need to know as an HHA with New York City Department of Aging clients.

The translations of each task code into Spanish, Simplified Chinese, and Russian have also been provided.

Click the button to view the easy-to-use table.

VNS Health Personal Care uses a software called HHAeXchange+ (HHAx+) for clocking in and clocking out of client visits.

What Are the Benefits of HHAx+?

1. Automatically captures time, date, and location of services
2. Eliminates the need to use the client’s telephone
3. Eliminates the need for paper task code sheet
4. Reduces processing time, accurate paychecks

Reminder About Clocking In and Out! The only acceptable ways to clock in and out are either with the HHAx+ app or by using the client’s phone to call.  We strongly encourage the use of the mobile app.

Additional HHAx Information:

• Key things to know about the HHAx+ app.
• Click here for what to do if you forget to clock out at your client’s home.
• Click here for more information that you should know!

Here are some training videos to help you learn how to use the HHAx+ application. Click on the video you are most interested in the links below.

• Please be sure that you have signed up for the app successfully. We strongly encourage the use of the mobile app.

To see PDF instructions for using the HHAx+ mobile app, click on the links below.

Below you will find simplified directions to the Telephony method. Reminder: your HHAx assignment ID that you use to clock-in/out is your VNS Health Personal Care ID, NOT your Social Security number.

To book any shift, you must use the VNS Health Rewards (Caribou) platform. You must have your shift booking profile set up to be offered the best cases for you.

To view your current schedule, please log in to the HHAeXchange+ app.

All VNS Health Home Health Aides must complete a certain number of in-service trainings throughout the year, as required by New York State.

To complete these trainings, please use the Nevvon in-service training platform which can be found through the HHAx+ app.

The Paraprofessional Plan of Care (PPOC) is extremely important and must be followed when caring for your patient. We have prepared a guide for you that includes information that you need to know when following the PPOC for your patient.

• Click here to see the PPOC guide in English.