Your News This Week—Week of April 27, 2026

Read the latest issue of Your News This Week. Published weekly, this newsletter is dedicated to our Home Health Aide team and includes what you need to know each week.


The best way to clock in and out of your client visits is by using the HHAeXchange app! Not only does the HHAx app ensure that you receive a timely paycheck, but there are many other advantages to using it. Click here for what VNS Health HHAs say are their favorite parts about using the HHAx app.
Missed the April CEO Zoom last week? Catch a recording of it here! Click here to watch or listen to it now.
The flu season is over! On Thursday, April 23, the New York State Department of Health declared that the flu is no longer widespread in New York. Therefore, you are no longer required to wear a mask when you are with clients, unless you prefer to or if the client or caregiver asks you to do so.
Congratulations to the VNS Health Rewards Honor Roll and Momentum Awardees for March! We’re excited to celebrate all the caregivers who have made great progress in improving their clock-in and out compliance using the HHAeXchange mobile app! Your consistency and dedication help keep everything running smoothly, and we see your efforts! Click here to see who made the Honor Roll and click here to see the Momentum Awardees.
Don’t miss our next HHA Support Call on Thursday, April 30th at 1:00 p.m. – with special guest, Johana Triana. For more information, click here.


Supervisor Julie Rueca sends a shout out to Home Health Aide team member Bintou Traore (pictured) for providing such wonderful care to her clients. One client wrote: “Bintou helped me to get back on my feet by encouraging me to get out of bed, walk more, to eat, bathe, and to engage with my neighbors. I participate more often in the community meetings and other activities that my residential case managers provide – all thanks to Bintou. Over the past 4 years she’s brought me back to life.” Thank you, Bintou, for the compassion and encouragement you provide to your clients!

Tips for having a good relationship with your client.

Each day you provide the care your client needs to live at home and in their community. An important way to do this is by maintaining a good relationship with your client. You need to build trust and understanding, listen to them, talk to them, and in many cases, become their friend!
Click here for what VNS Health HHAs said were the secrets to a good relationship with their client.