Your News This Week—Week of September 14, 2026

Read the latest issue of Your News This Week. Published weekly, this newsletter is dedicated to our Home Health Aide team and includes what you need to know each week.


Please complete your shift booking profile in the VNS Health Rewards platform. Reminder that VNS Health no longer uses the CareConnect app for new shifts and has been discontinued. To book any shift, you must use the VNS Health Rewards (Caribou) platform. Note: In-person training option for how to use VNS Health Rewards for shift booking coming soon to the 5 Penn, Long Island, and Westchester offices! For more information on how to set up your profile, click here.
Missed the September CEO Zoom last Wednesday? Watch or listen to a recording of it here.
Having trouble resetting your password in the HHAeXchange+ app? If you have had any issues resetting your password in the HHAx+ app, the issue is now fixed. For instructions on how to reset your password, click here.
Don’t miss our next HHA Support Call on Thursday, September 17th at 1:00 p.m. – with special guest, Gloria Conde-Garan, Clinical Director for Personal Care. The topic will be: Care Insights. Hope you can make it! For more information, click here.


A big shout out to everyone who participated in our August “Question of the Month” raffle in which we asked… “If you could give one important piece of advice to a new Home Health Aide, what would you say?”
We’ll be sharing your responses in the weeks to come. In the meantime, to find out if you were one of the three lucky winners who were chosen at random, click here.

Get your flu shot!

As we enter flu season, we want to ensure the health and safety of our clients and staff. The 2026 flu vaccination process is now underway, and we encourage all Home Health Aides to participate. New York Best Medical will be contacting you soon to schedule your flu vaccine.